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Home > Contact Us

ABOUT OUR COMPANY
Convergence Inc has been in business since 1994. Convergence Inc provides Idol Passions with the inventory and ordering mechanisms for this website. We are based solely online and our prices have always been very competitive. Our selection is huge, comprehensive, and growing. We believe in customer satisfaction and will gladly answer any questions you might have about our products.

YOUR PRIVACY IS IMPORTANT TO US
Our website checkout system is 100% secure and your information will not be shared with other companies. We do not sell the names or addresses of our customers. When you order, you have the option to select if you would like to receive more information about related products or services. If you do not select that option, we only use your contact email for communicating to you about your order. All products are shipped discreetly in a nondescript cardboard box. No one will know what the package contains. Credit cards are charged by Convergence Inc.

ORDERS SHIP IMMEDIATELY & ARRIVE FAST
Orders usually ship out within 24 hours of being placed and are shipped from the warehouse closest to your shipping address. We have warehouses in United States East Coast, West Coast, and Australia. Generally it takes between 3-5 days for your package to arrive, but this can vary slightly depending upon your location and shipping options chosen.

CUSTOMER SERVICE
Have a question about a product? Need help placing an order? Customer satisfaction is very important to us and we are here to help. Don't hesitate to contact us using the links below if you have any questions about our products or need help with your orders.

International shipping options
Questions about specific products
Questions about an order you placed

CONTACT US
Phone:
Toll Free: (888) 773-9869
International: (513) 618-1875
*Please mention priority code "idolpassions" when calling

Email:
idolpassions@asksextoy.com
We will personally respond to any emails within 24 hours.

Mailing Address:
Idolpassions.com
PMB # 44
126 SW 148th St #C100
Seattle WA 98166-1984

SUGGESTIONS / BROKEN LINKS
We welcome any suggestions concerning the functionality of the website (ie. broken links, navigation issues, or suggestions for improvement). Just email webmaster@idolpassions.com (emails will go to our webmaster).

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